Membership

Sometimes people have ‘accidents’ in the swimming pools. This can include babies with poorly fitting nappies, excitable children who can’t wait to get to the toilet, people who feel unwell, and those caring for others.

Most of the time, there will be nothing in the water that the chlorine can’t deal with. There is a possibility that someone who has been unwell, with an upset stomach or diarrhoea, could bring in a bug called cryptosporidium.

If there has been an ‘accident’ in the pool, we will first ask all bathers to leave the pool and use the showers. If the venue has other pools, we may be able to allow swimming to continue in that other pool.

The affected pool will need to be treated for several hours (the length of time is different for each pool).

We will then need to clean the pool filtration system. 

Finally, we must ensure the water is chemically balanced and warmed up, ready for bathers.

Doing all this can take us between 14 and 24 hours, which means our bathers cannot use the pools during this time. 

We also have to use more water and chemicals than usual.

Please help us to keep the pool water sparkling by:

• Not eating for an hour or so before swimming
• Using the toilets before you swim
• Having a shower before entering the pool
• Make sure that children who are not fully potty-trained wear swim nappies (available from reception)
• If needed, use incontinence protection under bathing clothes

Much as we like to see you, there are times when you shouldn’t swim:

• If you are feeling unwell
• If you have just eaten a meal or taken a fizzy drink
• If you have had diarrhoea in the last two weeks
• If you have any open wounds

Plastic waste in the ocean has become a growing concern, and we have all witnessed the devastating impact it has on our environment through news reports and nature documentaries. To contribute towards a sustainable future, we have decided to eliminate the use of single-use plastics such as cups, straws, and blue pool shoes.

You will be asked to change from outdoor footwear to indoor alternatives such as flip-flops or sandals to maintain cleanliness. You will be asked to do this within the “Change area for no outdoor shoe zone. No Outdoor Shoe Zone”.

The “No Outdoor Shoe Zones” are within or near our swimming pool changing areas and are clearly marked with signage that says “No Outdoor Shoe Zone”. Please ask reception or a team member if you have any queries.

It means that all outdoor footwear should be removed before entering the “No Outdoor Shoe Zone”. Instead, you can change into indoor alternatives such as flip-flops or sandals. The new policy applies to customers and FSLT staff.

You can change your shoes at the designated zone near to or within our swimming pool changing areas. We have updated these areas with new seating and additional space where needed.

We’ve made every effort at each centre to adapt to changing facilities for any additional needs or special circumstances. Please let our staff know if you have any concerns, and they will be happy to answer questions or arrange extra help.

In this instance, we would advise customers to enter the “No Outdoor Shoe Zone” with bare feet if possible.

We operate a secure locker system that requires either a £1 coin. You will receive your coin back when you collect your items afterwards. Alternatively, you can carry them with you in the bag you used to bring your change of footwear.