Leisure Hub
Make the switch to our new Leisure Hub System today!
Our new Leisure Hub Booking System means members have their own area to manage memberships and bookings online!
Here are some of the great benefits for our members of using Leisure Hub:
- Book your favourite activities and classes at the click of a button
- Save time by using the filter options and saving your favourite classes and activities with the “Saved Searches” feature
- Members can book classes at the click of a button with the “Quick book” feature
- Take control of your personal details, including email, phone number, address
- Sign up for a new Leisure Active Membership online and upgrade at any time
- Check membership status. Are you due to renew? “Renew” your membership online within 14 days for annual memberships
- Pay off any outstanding balances, check payment history and have the ability to print off receipts
- Integrated with myaccount – the Scottish Government’s portal linking public sector services.
Ready To Go?
Follow the next two steps of setting up a myaccount (if you haven’t already got one) and linking this with Leisure Hub.
Step 1: Register With mygovscot MyAccount.
My Account
Before accessing the new Leisure Hub System, you must register with MyAccount.
What is MyAccount?
MyAccount is the Scottish Government’s single access point for secure online services. It’s a quick, convenient and easy way to perform some public sector tasks with one username and password.
We’ll as for the following:
- Your name
- Home address
- Telephone number
- Email address
- Date of birth
- Gender (if you’re happy to give us this)
Once signed in, you can access the Leisure Hub, make bookings online, and set up Fife Council accounts that apply to you, such as school payments and your online council tax account. You’ll have control over your personal details and can update them if required.
Step 2: Link With Leisure Hub.
Linking Your MyAccount To Leisure Hub
The second step is to link your MyAccount with Leisure Hubs Booking System by following the steps below; please note you will only be required to do this once:
- Select either ‘Log in’ or ‘Log into your account’
- Then select ‘Sign in with my account’
- Enter your username and password as previously set up with MyAccount
- Read through and accept the terms and conditions
- The next stage is to consent to share your details with FSLT’s online services (Leisure Hub). To consent to this, click on the ‘Yes, Take Me There button’
- The MyAccount registration details are linked to FSLT’s online service using your registered FSLT card number and postcode. To do this, type in the appropriate card number (along with the postcode previously registered via MyAccount will also be used to check this matches FSLT’s records), then click on the ‘Submit button’.
And you’re all set to go!
Leisure Hub Q&A
Q1: Do I need to register for MyAccount before using Leisure Hub?
Yes, this is a mandatory requirement. Further information can be found here
Q2: How far in advance can I book a class or activity?
There is a strict 8 days advance booking from when the class or activity starts. This restriction has been implemented to allow for changes to the programme and the use of facilities.
Q3: Can I book multiple courts, i.e. Badminton, Short Tennis?
No, Leisure Hub only allows one booking at the same time per customer. If a second court is required, another person from the booking will need to make the booking. However, multiple bookings can still be made via reception.
Q4: What evidence do I need to get the discounted memberships?
For Concession Membership requirements, please go to:
https://www.fifeleisure.org.uk/about-us/concessions/
For Corporate Memberships requirements and information, please go to:
https://www.fifeleisure.org.uk/membership/corporate-membership/
For Student Membership information, please go to:
https://www.fifeleisure.org.uk/membership/
Q5: Can I renew my monthly/annual membership on Leisure Hub?
This can be done when the membership is due to expire and up to two weeks after it has expired. Please note, however, that the membership will be renewed from when the previous one expired. It is, therefore, better to renew expired memberships via our reception teams.
If you require further assistance, please get in touch by email at help@leisurehub.on.spiceworks.com and the help team will be happy to assist you. Or check out our helpful guide.